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Heuristic Analysis- (Sidekick, Aim, Webnote

Heuristic Analysis
Siddhartha Reddy
Jon Bartlett
Steven Reed

Introduction

The RIT campus has a very diverse community that consists of hearing and deaf

people. Although RIT offers many sign language classes and provides interpreters across

campus, communication outside of class is still difficult. The problem we are trying to

overcome is the communication between hearing and deaf people in real-time and in

person without third-party assistance. Our solution would break down the communication

barriers. Using the best attributes of current communication products and new

technology, we are able to envision a product that would bring forth this new era of

communication.

The products we analyzed were AOL Instant Messenger, WebNote MultiChat

site, and the T-Mobile Sidekick. We choose AOL Instant Messenger because it is the

most popular chat program in the US. We choose WebNote MultiChat because it brings

new features like real-time chat......


View the rest of this paper...

Approximate Word Count: 3423
Approximate Pages: 14 (250 words per double-spaced page)

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