Assertiveness
Assertiveness is an ability to take action in a positive, sincere, respectful, and confident way. It is also an ability to communicate directly using language that is to the point, taking initiative, focusing on solutions, addressing problems, taking ownership of problems, and bringing the problems to a close. Assertiveness can also mean being firm, patient, persistent, pushing someone into action, encouraging, and not compromising on the solution to the problem. Assertiveness requires flexibility tailored to the individual and the situation they are placed in. People usually have three obstacles that keep them from being assertive. They are: poor communication skills, low self-esteem, and a fear of conflict. An assertive response would be: "I have some concerns about whether the idea will work. My concerns include
.Please help me to clear up my misunderstandings."
The assertive person does not focus on winning as such, but rather on negotiating changes to benefit himself or......
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