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Electronic mail use is rapidly becoming more commonplace in the business world than a telephone call. The speed, cost, and flexibility of electronic mail have made electronic mail the definitive choice for today's business communications. McCune (1997) stated, "E-mail, otherwise known as electronic mail, is the latest corporate communications tool" (p. 14). Employees today are turning more to e-mail than to their telephones and fax machines for communication. This new high-tech form of communication brings a new set of guidelines and potential problems for employees and employers: e-mail etiquette, e-mail overload, and e-mail harassment. To prevent potential problems, e-mails in the workplace should adhere to business guidelines.
One business guideline employees should adhere to limits the number of non-work related e-mail sent and received while at work. Today, many employees receive an overwhelming number of e-mails which can cause e-mail overload. Ingham (2003) explained......

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Approximate Word Count: 908
Approximate Pages: 4 (250 words per double-spaced page)

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