Proposal For A Writing Workshop
Proposal for a Writing Workshop
Government Employees Credit Union was charted in 1932; since then our membership has expanded. As one of El Paso's largest financial institutions (Burge, 2004, F1) we must maintain certain professionalism. We are complimented by our many members, on a daily basis, on what professionalism we do uphold in our service and dress. It is rare occasions that we have members complain about any of our GECU services; unfortunately a problem has arisen. In the last few weeks we have had a number of visits and calls from our membership demanding an explanation about a letter received. The letter received was a "1st Notice- Payment Past Due" correspondence. This letter is used as a reminder to our members that their payment is now seven days past due and if not paid within 15 days a late charge will be assessed. Unfortunately, the letter was so poorly written, members were feeling harassed. They felt as though GECU was demanding the payment be made that very......
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