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Sylvan Learning Systems
Case Study

The Sylvan case study illustrates the challenges of building value and improving business performance through an acquisition and diversification strategy that did not coincide with the capabilities and competencies that originally built the Sylvan brand. Sylvan was founded by W. Berry Fowler in 1979 and during his six year tenure, Berry developed the franchise business model, training and educational programs, and teaching methodology that provided Sylvan with a competitive advantage in the education industry.1 Berry Fowler built his business strategy through an intimate understanding of customers needs and developed Sylvan's core competencies around providing supplemental education designed to fill the educational gaps experienced by students. 1 Upon Berry's departure, Sylvan's new CEO, Douglas Becker, embarked on a corporate-level strategy of related diversification. However, this strategy did not successfully translate into financial......

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Approximate Word Count: 1354
Approximate Pages: 6 (250 words per double-spaced page)

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