Communication Processes
Communication Processes
Communication occupies up to 75% of every working day and can occur in verbal and non-verbal means (Fred Pryor, 2005). In order for an organization to be successful, it must demonstrate successful communication among staff members. Communication is considered to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within an organization together. Without communication an organization is sure to fail. Within the University of Texas- University Health Services, one can observe several means of successful communication. It is this form of communication that ensures quality patient care, happy students and happy staff members. Unfortunately, if one looked close enough he could also see unsuccessful communication taking place. This is where improvement is needed to ensure patients are taken care of properly, staff......
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