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Organizational Behavior Of Williams-Sonoma

INTRODUCTION
Williams-Sonoma is a nationwide specialty retailer that sells high quality, upscale products for the home through its 478 retail stores and various direct-to-customer channels. Its retail concepts are comprised of Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Chambers, West Elm and Hold Everything. Williams-Sonoma, a San Francisco based company, generated $2,361 million in revenue dollars. The company employs approximately 6,000 people nationwide. Locally, there are approximately 900 people employed at its four distribution centers. Williams-Sonoma operates the largest distribution center, over a million square feet, in the Memphis area. The organization rates a 10 in job satisfaction because it pays well and offers excellent health benefits; however, opportunities for advancement are limited locally due to employee loyalty and long tenures. It rates a 12 on the functioning of small groups due to its commitment to customer service and its......


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Approximate Word Count: 1196
Approximate Pages: 5 (250 words per double-spaced page)

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