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One man, asked if he does much interviewing, thinks of the time he chose his secretary and of the day he had to counsel one of the management trainees- and answers ‘practically none'. Another man with a similar job thinks of the many informal discussions he has with his superior and with customers, with colleagues and subordinates- and answers that he is interviewing all the time.

The difference lies not in their work but in their interpretation of the word interview. The interviewer must use the same skills, whether he is concerned with formal pre-arranged meetings typified by the selection interview, or with unprepared discussions with staff or visitors. Basically all these situations involve two people meeting to solve some problem. If they are to achieve anything one, and often both of them, must exercise various skills. For instance, they need to think clearly about what they are trying to do- whether they are concerned with selection or with an apparent injustice or with......

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Approximate Word Count: 5288
Approximate Pages: 22 (250 words per double-spaced page)

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