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Cause and Effect

The Cause and Effect diagram also called the ‘fishbone' diagram is based on helping the user think through causes of a problem thoroughly. One of the benefits is that it drives the user to consider all possible causes of the problems, rather than just the ones that are obvious.
Professor Kaoru Ishikawa of Tokyo University who pioneered the quality management process invented it. He used it to help explain to a group of engineers at Kawasaki Steel Works how a complex set of factors could be related to help understand a problem.
Causes, in a cause and effect diagram are normally arranged based on the level of importance and how they are related. These causes, identify the areas where there may be problems, and compare the relative importance of different causes forming a hierarchy of events. There are three different types of cause and effect diagrams normally used. The basic type is the Dispersion analysis type. The other two are the Production process......

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Approximate Word Count: 733
Approximate Pages: 3 (250 words per double-spaced page)

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