Beauty Parlour -- Case Study
Introduction
Due to the advent of small-size and low-cost computers as well as the rapid advancement of communications technology, computers have enabled management to fit information technology (IT) to the organization needs. In the commercial sector, information provided by computers is increasingly being used in decision making at all levels, but the dissatisfaction is often reported by the users. In order to solve the problem, decision support systems (DSS) are used personally by managers on an everyday basis in direct support of decisions. Along with artificial intelligence (AI) and expert systems (ES) occurred, conflict is existed between AI approach and algorithmic approach. In practice, it is hard to distinguish clearly which approach is better for an organization. A system based on these two approaches adopted by managers is just depends on a specific situation.
According to the case of Beauty Parlour (see Appendix), the specific task, allocating staff to provide each......
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