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Business Studies revision notes

People and operations management

Management structure and organisation

An organisational structure is the way the organisation is put together in terms of personnel and positions. It's either:
· Centralised: Flat structures are normally used which is a single level of management and it has its team.
· Decentralised: Hierarchical structure is used which looks like a pyramid. It had many levels.
With levels of hierarchy (levels of authority) there are more consequences:
· Wider span of control
· Lacks flexibility
· Message overload
· Lack of promotion
· "Them and us" culture.
A Matrix Structure has 2 people the employee has to report to, in other words 2 bosses.
Management by Objectives is a system that individuals are given objectives to make sure they are working towards the overall corporate objectives.

Motivation

Motivation is a method or a way to get an employee to do their job and enjoy their job.
There were 4 men......

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