Emotional Intelligence
Emotional Intelligence is the ability to identify, understand, and manage emotions. It also refers to ones ability to detect and manage emotional cues and information. An "emotion" is described as intense feelings being directed at someone or something. Emotional Intelligence is composed of five dimensions. The first dimension is self-awareness. Self-awareness is the ability to knowing how to detect what you are feeling. The second dimension is self-management. Self-Management is the ability to manage ones own emotions and impulses. Self-Motivation is the third dimension. It allows for the ability to persist in the face of setbacks and failures. The fourth and fifth dimensions are empathy and social skills. Empathy refers to the ability to sense how others are feeling and social skills are the ability to handle the emotions of others.
Emotional Intelligence can be of extreme importance within organizations. It can play an important role in job performance especially employee......
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