FratFiles

• Save Paper

Total Quality Management

REPORT
ON
PROMOTING QUALITY MANAGEMENT SYSTEM

FOR

WATERLANDER HOTEL

PREPARED BY:

DUE DATE: 5/12/05
WORD COUNT: 1513

EXECUTIVE SUMMARY
Global Marketing, Plastix International Plc hired Waterlander Hotel to host their annual banqueting. Global Marketing gave clear and specific details of their requirements to the hotel. However, Waterlander¡¦s failure to effectively plan and co-ordinate the activities resulted in the banqueting event been a total disaster and a embarrassment to the client.
Waterlander Hotel failed to deliver to the customer expectation. They needed to better planning and co-ordination skills that would have allowed input to the processes and to have a better return on output. A research should have conducted to the involvement all its stakeholders; this would have help to ensure that everything from site arrangement, food, decoration, entertainment, coordination of activities; and supervisions of event; as......

View the rest of this paper...

Approximate Word Count: 1674
Approximate Pages: 7 (250 words per double-spaced page)

Similar Essays

1. Corporate Social Responsibility
   

   corporate social responsibility CORPORATE SOCIAL RESPONSIBILITY (CSR) is a term describing a company's obligation to be accountable to all of its stakeholder in all its operation

2. Corporate Social Responsibility In A Small Firm Persepective
   

   CORPORATE SOCIAL RESPONSIBILITY IN A SMALL FIRM PERSEPECTIVE CORPORATE SOCIAL RESPONSIBILITY IN A SMALL FIRM PERSPECTIVE 1 ABSTRACT It has become apparent that, in the previous

3. Corporate Social Responsibility
   

   corporate social responsibility Corporate Social Responsibility (CSR) is a very controversial topic. A question that has been debated for the past few decades is; is it

4. Corporate Social Responsibility In The Marketplace
   

   Corporate Social Responsibility in the Marketplace In understanding the subject of social responsibility in business, there are many varying views and theories presented. The

5. Corporate Social Responsibility
   

   Corporate Social Responsibility Corporate Social Responsibility: Perspectives "The modern large industrial corporation is in many respects a public institution….it holds power in