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Dell Supply Chain Management

Dell & Supply Chain Management
Executive Summary

Constantly changing technology directly impacts Dell's success and future. Although Dell is an extremely successful company, there are areas of improvement and enhancement that should be considered. After a thorough analysis of Dell's IT tools, business model, IT infrastructure and competitive advantage, we have developed seven key suggestions. By implementing these recommendations, Dell can keep its high ranking in the competitive computer industry by increasing customer satisfaction, competitive advantage and superior value chain, without changing its principal operations to achieve these goals.
Our recommendations allow Dell to enhance their supply chain management system, increase customer service, gain market share, and increase revenue.
1. Consider selectively adding other vendors to its supply chain management system.
2. Initiate a program to use "Customer Surveys" to gain market share.
3. Invest more in their......


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Approximate Word Count: 7438
Approximate Pages: 30 (250 words per double-spaced page)

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