Total Quality Management
Looking at Japans economy today compared to what it was like before 1950 was a miracle. All of a sudden Japans quality and dependability was turning upward, and the new and stronger economic age was beginning. The answer was Dr. W Edwards Deming and his Total Quality Management system. In light of American hesitation it seems very worth while to consider what the effects are on our economy. In this paper we will explore the elements of TQM, how it is implemented, and why does it sometimes fail.
"The philosophy of TQM can be summarized as a management system for a customer focused organization that involves all employees in continuous improvement of all aspects of the organization." This system uses strategy, data, and effective communication to create quality discipline into the activities of the organization. So what are the elements of TQM? There are 8 major elements of TQM. The first is you have to be customer focused because first of all that's the reason you go to work......
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Approximate Word Count: 281
Approximate Pages: 2 (250 words per double-spaced page)
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