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Scenario One Reflection Paper 9-Step Problem-Solving Model

Scenario One Reflection Paper
Pat Anthony, Regina Campbell, Makisha Keith and Marcela Rivera
Learning Team B
University of Phoenix
Foundations of Problem-Based Learning
MBA/500
Dr. James Booker III, PhD.
May 15, 2006


Introduction
While problem-solving is an almost universal aspect of life, very few individuals follow a structured approach to solving problems. The 9-Step Problem-Solving Model used in the USAuto and AutoMex scenario can be described as a sequential, step-by-step procedure. While this makes for easy description, there is, in fact, no simple plan that represents the universal problem-solving process. Any process one may apply in the workplace or in ones personal life must be flexible enough to accommodate different work styles, unexpected discoveries and disappointments, and inevitable fluctuations in effort and creativity (Couger, 1995).
The objective of this paper is to convey the thoughts and opinions expressed by Learning Team B on the 9-Step......


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Approximate Word Count: 3136
Approximate Pages: 13 (250 words per double-spaced page)

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