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Fundamental Of Marketing

Josh Hazel
Fundamentals of Marketing
05/07/2005
Unit 1 Individual Assignment

Attention Managers:

The market is the set of actual and potential buyers of a product. Building customer value and satisfaction is the key to product success. Marketing is about understanding customers needs and developing a product that provides value and promotes effectively. Marketing, in addition, is also about wants and demands. Wants are shaped by culture and personality. Demands are wants that are backed by purchasing power. As a marketer responsibility is formed to provide a combination of products, services, information, or experience to satisfy these needs, wants, and demands. Customers form expectations about the value of products and services that are offered. (Armstrong, Kottler, 2005. Page 6-9)

Customer relationship management is important to build and maintain profitable customer relationships and deliver superior customer value and satisfaction. Building a proper......


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Approximate Word Count: 1063
Approximate Pages: 5 (250 words per double-spaced page)

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