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Strategic Plan Analysis Paper

Total quality management has become a necessity in today’s society amongst businesses and consumers. Organization and consumers believe that quality is very important, and it will make or break an organization. Ensuring quality in products helps eliminate liability that would come from defective products, and it increases the rate of the returning consumer. Companies are liable if there products were made poorly, and if they cause a disaster from the use of their products. According to Achieving Quality through Continuous Improvements, it defines total quality management as:
Total Quality Management is a holistic business management methodology that aligns the activities of all employees in an organization with the common focus of customer satisfaction to be achieved through continuous improvement in the quality of all activities processes, goods and services (1998).
According to Wikipedia, it defines total quality management as:
A management strategy aimed at embedding......


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Approximate Word Count: 1339
Approximate Pages: 6 (250 words per double-spaced page)

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