Critical Managerial Skills With Total Quality Management
Critical Managerial Skills with Total Quality Management
Quailty is the key to competitive advantage in today's business environment. As more organizations started to apply Total Quality Management (TQM) procedures, the managerial skills necessary to follow such procedures become more crucial.
Managers have to improve their skills to be able to practice these new procedures and develop their own approaches for applications. Among the managerial skills, three most critical skills for TQM are, being proactive, being visionary and giving importance to create values for stakeholders. Managers have to focus on these skills so that they can achieve good results by applying TQM procedures.
If we have to enlarge the meanings by showing the applications of the above three important skills, we can start with being proactive. When we check the dictionary meaning of proactive, it says, ‘Acting in advance to deal with an expected difficulty' or another explanation is ‘Controlling a......
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